Who we are
Red Industries is a waste management company and parts washer provider. At Red Industries, we take your privacy seriously. Red Industries (also referred to as “we” or “Red”, means Red Industries Group as well as related subsidiaries of Oliver Grace Ltd., inc.
- Oliver Grace Ltd T/A Red Industries Group – registered in England & Wales 09422776
- Red Industries Ltd – registered in England & Wales 05202754. Name change from 1st Sept 2020 to Red Industries (Stoke) Ltd.
- Red Industries RM Ltd – registered in England & Wales 09910638
- Chemtech Waste Management Ltd – registered in England & Wales 03244279 Name change from 1st Sept 2020 to Red Industries (Brownhills) Ltd.
- Environmental Resource Group Ltd – registered in England & Wales
- Red Innovations Ltd – registered in England & Wales 08361656
- Envirosol Limited – registered in England & Wales 02426382
- Chemtech Industrial Services Ltd – registered in England & Wales 07470366
- Boxclever Total Waste Management Ltd – registered in England & Wales 05450907
- Perks Patel Holdings Ltd (05144694) including subsidiaries Haz Holdings Ltd (03782475) and Haz Industrial Services Ltd (02790622) – all registered in England and Wales.
Our postal and registered office address: is Borough House, Berkeley Court, Borough Road, Newcastle-under-Lyme, Staffordshire, ST5 1TT.
Our head office contact number is: 01782 824026
You can also email us: firstname.lastname@example.org
What information we collect about you, how we collect information, and what we do with that personal data
We collect information about you when you fill in any of the forms on our website, contact us using one of our email addresses, register to join our marketing mailing list, send in your CV/ complete our recruitment application form, and browse our website.
Enquiries – We will use the information you have provided (name, email address, company information etc.) to enable us to answer your enquiry. We may also monitor which page the enquiry was sent from so that we can better help answer your query relating to the products/ services that were being viewed at the time. We use third-party software providers to process the forms on our website, however your enquiry is not stored with any of these providers. A list of enquiries is kept, but anonymised to remove personal identifiable information, to enable us to review the types of enquiries we receive.
We use tawk.to for the live chat functionality of the website. Any information you provide to us will be used to help us assist you with your enquiry.
Landfill Communities Fund Requests – When you request an application pack or request more information on the fund, your information will be shared with The Derbyshire Environmental Trust who administer the fund on our behalf. We may ask you for information including name, organisation, email address, and location to enable us to identify your suitability and eligibility to apply for funding. We may follow up with you after receiving your request on a legitimate interest basis to remind you of upcoming application deadlines. Our application form contains a separate Privacy Notice, which provides you with information on how your data may be processed once you have submitted an application to us.
Marketing Mailing List – When you give your consent to join our mailing list, you will be added to our marketing database to receive marketing communications which could include updates about our company, products/ services, wider waste industry news. When you have consented to be on our mailing list, we will continue to send information to you until you ask us not to. You can unsubscribe from our marketing mailing list at any time using the link/ information provided on the communication, or by emailing our marketing communications team (email@example.com). We use third parties, such as Mail Chimp, to deliver our marketing communications and store a marketing communications contact database.
Comments – Any comments you choose to leave on our pages, such as a news post, are run through an automated spam detection service. If you choose to leave a comment, the comment and its metadata are retained indefinitely. If you wish for a comment to be deleted, you can contact our marketing communications team (firstname.lastname@example.org).
Find out more about cookies at: allaboutcookies.org
We process this information for the purposes of our legitimate interest – to enable us to maintain our website, monitor the performance of the site, and provide a better experience for visitors.
Analytics – We may use tracking and statistical tracking software, such as Heatmap, to see where users are clicking on our website and check the effectiveness of each web page. The systems do not store personal information about you.
We process this information for the purposes of our legitimate interest – to enable us to maintain our website, monitor the performance of the site, and identify improvements.
We also use Lead Forensics tracking information. Lead Forensics will track activity on the website and provide Red Industries Group with information on the IP address of the requesting computer, the date and duration of the user’s visit, and the web pages which the user visits. The Lead Forensics tool is only providing information that’s readily available in the public domain. The Lead Forensics tool uses IP tracking for identifying visitors. It does not provide us with information about WHO (which individual) has visited the website; it provides information on WHAT company. More information can be found at www.leadforensics.com / https://www.leadforensics.com/software-data-compliance/
Contacting us – Our office landlines are: 01782824026 – Head Office, 01543362210 – Brownhills Offices, West Brom Office – 01215803055. You can also email on email@example.com.
Security and storage of information
When you give us personal information, we take steps to make sure that it’s treated securely. However, please do not provide any sensitive information or financial details through our website.
Non-sensitive personal data (such as your name, email address etc.) are sent normally over the internet, and we cannot guarantee this to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
We will not sell, rent, or share your information with third parties for marketing purposes. We may pass your information on to trusted third party service providers, agents, or other associated organisations for the purposes of completing tasks and providing services to you.
You have the right to be informed about the collection and use of the personal data you provide – this Privacy Notice provides you with that information regarding your use of our website.
You have the right to request a copy of the information or particular details that we hold about you.
You have the right to rectification. We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
You also have the right to erasure (to be forgotten) where there is no valid reason for us to keep your personal data, to restrict processing, and to object to the processing of your personal data.
If you wish to exercise any of these rights, please submit your request in writing via email to: firstname.lastname@example.org or via post to: Data Protection – SAR, Red Industries, Borough House, Berkeley Court, Borough Road, Newcastle-under-Lyme, Staffordshire, ST5 1TT. We will respond to your request within one month of receipt of the request. For security reasons, we may first ask you to provide proof of your identity.
If you have a complaint or query, please contact us in the first instance and we will do our best to assist you:
If we are unable to resolve your complaint or do not meet your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office directly. You can do this by visiting their website: https://ico.org.uk/global/contact-us/