Privacy Policy

Red Industries takes your privacy very seriously and are committed to protecting your personal information online.  This policy explains how we may collect and use the information you give to us online. Red Industries may make changes to this policy from time to time by updating this page.

Contact & Communication

The personal information that we collect from you may include any information you give to us or information that we get from your use of our services or Third Party services (such as Google).  This information could include:

  • Name
  • Company Details
  • Email Address
  • Address and Postcode
  • Phone Number
  • Demographic Information
  • Social Media Information
  • IP Address, Browser Information, Device Information

The information enables us to better understand our users, improve our services, and offer you tailored content. This information may be used for the following reasons:

  • To contact you
  • For internal record keeping
  • To help us improve our products and services
  • To send you information we think you may find interesting including promotional information about our services and products.  We may do this via email, post, social media, telephone or other communication method for which we hold your details.
  • To contact you for market research purposes from time to time
  • To customise our website according to your interests
  • To perform remarketing advertising or analysis
    • This may include: Third Party Vendors, including Google, showing our adverts on other websites; Third Party Vendors, including Google, using cookies to show you advertising based on your previous visits to ours or another’s website.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. This website uses tracking tools to monitor its visitors to better understand how they use it. These tools include the use of Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website.

Find out more about cookies at: allaboutcookies.org

You can opt out of Google’s use of cookies by visiting their Advertising Opt-Out page and following the instructions.

Contact Forms

There are contact forms on our website to allow you to contact us which may include you sending us an enquiry, requesting a quote, or speaking to our team.  These forms are separate to our E-mail Marketing Communication forms.  The information provided in these Contact Forms is emailed to Red Industries and you will also receive a copy of the communication sent.  Please do not provide any sensitive information (health details, credit card details etc.) via this form.

E-mail Marketing

Red Industries may provide you with email newsletters from time-to-time.  We use various Third Party Providers to deliver this service and to store a marketing contact database, including Mail Chimp.  Every marketing email will contain an unsubscribe/ opt-out option; should you no longer wish to receive direct marketing you can click this link to ensure you no longer receive these types of communications.  We gather statistics around our email campaigns, including opens and clicks, to help us better understand and monitor our campaigns.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. Users click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.  You should check the external website’s own privacy policy for more details.

Security

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

Feedback/ Complaints/ Opt Out

Should you wish to contact us or feel that the information we hold on you is incorrect or incomplete, please write to:
Marketing Department
Red Industries
Borough House
Berkeley Court
Borough Road
Newcastle-under-Lyme
Staffordshire
ST5 1TT

The information we hold that is used for marketing purposes will be kept until you notify us that you no longer wish to receive this information.  This can be done via contacting us directly or using the opt-out/ unsubscribe feature on our marketing emails.


Website Terms and Conditions

Please also refer to our Website Terms and Conditions for information regarding the use of our website.